The Importance of Open Communication in the Workplace

The full and original article was published on Career Partners International

If you are going to lead a successful organization, you must create an environment with open communication and trust. A great way to look at the concept of open communication through the lens of the “Open Door” policy that many organizations enact in their HR departments. Policies like this work to make people in an organization feel comfortable expressing open and honest feedback to coworkers and organizational leadership. This process works both ways, and by simultaneously encouraging others to openly express their opinions to you in an appropriate setting while also being open and considerate in your communications with others you’ll achieve greater success in your team-building initiatives.

Open communication applies to management as well. Management should communicate their expectations and goals as well as those of the company. Routinely talking with employees about their goals, both personal and professional, enhances employee engagement and personal accountability for achieving success. Recognize and communicate achievements not only directly to the deserving individual, but publically so all can take part in the celebration. And when an issue surfaces, address it immediately so everyone can move forward.

Creating an open environment leads to reduced stress, greater job satisfaction, team building, increased commitment, loyalty to your organization as well as mutual respect throughout the organization. Open communication creates a more productive work environment and a positive workplace. And what organization doesn’t desire that?